Digital accessibility ensures that people with disabilities can perceive, understand, navigate, and interact with AI-powered products. In conversational agents and multimodal apps, accessibility features span everything from screen-reader semantics to real-time captioning of generated audio.
Definition and Scope
An accessibility feature is any capability that removes a barrier for users with visual, auditory, motor, cognitive, or speech impairments. Common modalities include text, speech, haptics, and visual cues.
Feature Matrix by Impairment
Compliance Benchmarks
Design Trade-offs
- Additional UI variants add maintenance overhead.
- Auto-generated alt text may hallucinate and must be user-editable.
- Real-time captioning consumes compute—edge models mitigate latency but drain battery.
Current Trends (2025)
- Transformer-based image captioners reach 95 % object coverage in alt-text benchmarks.
- OS-level accessibility APIs expose semantic actions (e.g., "summarize this chat") that assistants can call.
- Regulatory pressure (EU Accessibility Act 2025) pushes AA compliance from "nice-to-have" to baseline.
Implementation Tips
- Run automated WCAG audits (axe-core, Lighthouse) on every pull request.
- Offer a persistent "Accessibility" preferences panel—avoid burying settings in sub-menus.
- Cache model outputs for repetitive captioning to reduce server cost.
- Include people with disabilities in beta testing groups.