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Evaluating LLM applications

Benched.ai Editorial Team

How to evaluate production LLM applications with integration tests, offline benchmarks and monitoring for continuous improvement

  Why evaluation matters

Large language model apps rely on many interacting components. Understanding their behavior is essential before scaling.

  Core building blocks

LLM models, prompts, context sources, memory, tools, control flow and guardrails all influence output quality.

  Unique testing challenges

Randomness, subjectivity, latency and broad scopes make unit style tests tricky. Integration tests and end-to-end checks are usually better choices.

  Judgment types

Binary, categorical, ranking, numerical and text judgments each suit different goals. Simple types are easier to source reliably.123

  Sourcing judgments

Heuristic code, other models and human reviewers all provide feedback. Recent work shows well prompted models can match human ratings.456

  Evaluation stages

  • Interactive: small scenario playgrounds for quick feedback
  • Batch offline: curated benchmarks in continuous integration
  • Monitoring online: collect real usage data and alerts

  Building datasets

Use public benchmarks like Chatbot Arena or MMLU for baselines.78 Gather real user interactions and synthesize new examples with LLMs.

  Future directions

Better model based evaluators, multi-agent workflows and end-to-end optimization will expand best practices. Continuous data generation and rigorous evaluation loops are key.

  References

  References

  1. en.wikipedia.org

  2. en.wikipedia.org

  3. en.wikipedia.org

  4. arxiv.org

  5. arxiv.org

  6. arxiv.org

  7. lmsys.org

  8. arxiv.org